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Yale digital door locks bring you keyless convenience to unlock your door. Choose from the latest in digital door locking technology – fingerprint, smart card or keypad – to open your door. Each offers an immediate door opening solution and adds simplicity to your lifestyle.
This is how you purchase without risk!
1. Installation Planning: we will contact personally to plan when our installers will visit you to install the lock and explain how to operate it. Installation hours are from Mon-Sat, 9 am to 5 pm. Installation schedule is based on a first-come serve basis. Please note that we do not offer installation services at Jurong Island
2. Unsuccessful Installation: Customers are responsible for ensuring that their door/gate are suitable for installation by checking the specifications or reaching out to us for visual suitability check.
There will be a $42.80 trip/transportation charge to customers in the event of unsuccessful installation.For advice on lock suitability, please chat with us to to get all your questions answered by our specialists.
3. Additional Charges: Additional Charges may be required for the following case:
a. Installation at Tuas, CBD, Military Camps, Airports, Sentosa and any location(s) where additional security clearance is required.
b. Unconventional doors with special shape/design.
c. Any other customisation work required.
4. Warranty: This YDR323 Digital Door Lock comes with 2 years local warranty by Yale Singapore and will auto-start upon installation. Warranty is only valid when installed by Yale's accredited installer.
4. Gentle Reminder: Upon receiving your item, please do not unseal the box containing the items to be installed otherwise warranty will be voided.
5. Exchanges & Return: All exchanges/returns are to be brought down to our office with original invoice, parts and packaging intact, to be processed, Kindly reach out to us to make arrangements for such cases.
What happens after placing an order?
Step 1. We will process your order then arrange free delivery of the Digital Door Lock.
Step 2. Our team will reach out to you to plan the installation.
Step 3. Your Digital Door Lock will be delivered to your home by our delivery partner. After that, the installer will visit you to complete the installation
Will installation and delivery be on the same day?
Delivery and installations will happen on two different dates. Usually, items will be delivered to you before installation, unless otherwise mentioned or stated.
Please note that we are not able to control, allocate or accept a special request for the exact delivery date and time, our third-party logistics partner will try their best to deliver soonest possible.